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Machine agent not reporting basic metrics to the controller

Producer

Machine agent not reporting basic metrics to the controller

Hello,

 

I installed SVM agent on Windows Server 2016 boxes. Although, I was able to see the CPU, Memory, and the Network etc. metrics in the first place for a couple of minutes after I installed the machine agent with server visibility enabled. But the metrics are not showing up anymore. I would really appreciate if anyone can assist me in solving the issue.

Machine agent not reporting basic metrics to the controller
7 REPLIES 7

Re: Machine agent not reporting basic metrics to the controller

Syed

Share the machine agent logs if you can. Without that it would be diffcult to tell what happened.

Producer

Re: Machine agent not reporting basic metrics to the controller

Thank you for getting back to me but I was able to solve the issue.

Re: Machine agent not reporting basic metrics to the controller

Hi Syed, 

 

Thanks for this information and i am also facing the same issue and please let me know how you can resolve this i also saw only server configuration info not metrics of data 

 

Thanks

 

Producer

Re: Machine agent not reporting basic metrics to the controller

Hello Katakam,

If it is an windows box, Installing machine agent as a service should solve the issue.

If you have already installed the machine agent, then use the following command to install it as a service:

cscript <machine_agent_home>\bin\machine-agent.vbs
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Thanks,
Sayed



Re: Machine agent not reporting basic metrics to the controller

Thanks for info syed can you please guide me for navigation to install this service

 

Thanks

Eshwar 

Highlighted
Producer

Re: Machine agent not reporting basic metrics to the controller

Open up windows command prompt as an administrator and run the following command.

 

cscript <machine_agent_home>\bin\machine-agent.vbs

 

Replace the <machine_agent_home> with the home to your machine agent.

 

https://docs.appdynamics.com/display/PRO44/Windows+Install+Using+ZIP+with+Bundled+JRE

Re: Machine agent not reporting basic metrics to the controller

Thanks for the info syed you are providing me lot of informatio thanks for that after we install or configure this where we can find or see logs information in Events section in server option or as service end points or in Business transaction i just want to see failure and warning and sucess logs information 

 

Thanks

Eshwar