Infrastructure (Server, Network, Database)

cancel
Showing results for 
Search instead for 
Did you mean: 

Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

SOLVED

Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

I have an issue with some missing Hardware Resources metrics.

Step 1.- Machine Agent is up and running. Also /HardwareMonitor/linux-stat.sh
Step 2.- I validated below info:
JavaHardwareMonitor is <enabled>false</enabled> and HardwareMonitor <enabled>true</enabled>
Step 3.- I checked the logs and didn't see any ERROR message


The Issue:
Missing metrics from Metric Browser:
...|Hardware Resources|CPU|User   - missing
...|Hardware Resources|CPU|System  - missing
...|Hardware Resources|CPU|IOWait - missing

and below metrics are reporting fine:
...|Hardware Resources|CPU|%Busy  - OK
...|Hardware Resources|CPU|%Idle    - OK

Does someone knows about this issue? 

 

Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)
2 REPLIES 2
AppDynamics Team

Re: Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

Hi Juan,

 

Can we have the machine agent log in debug mode.

Steps to enable debug mode

Goto <machineagent-install-dir>/conf/logging/log4j.xml and change level value to debug from info as show below

Look for

<logger name="com.singularity" additivity="false">

      <level value="info"/>

     <appender-ref ref="FileAppender"/>

</logger>

and change info to debug as show below

<logger name="com.singularity" additivity="false">

      <level value="debug"/>

     <appender-ref ref="FileAppender"/>

</logger>

run it for 10 - 15 min and attach the logs

 

Thanks,

Atyuha



Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Highlighted

Re: Machine Agent - Missing Hardware Resources CPU Metrics (User,System and IOWait)

I just found that below metrics are provided when the Server Visibility is enabled on Machine Agent and must have a Server Visibility license.

 

...|Hardware Resources|CPU|User   - missing
...|Hardware Resources|CPU|System  - missing
...|Hardware Resources|CPU|IOWait - missing