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I'm working on the task of integrating Appdynamics with our org ITSM tool to generate an Incident ticket whenever there is an event triggered in AppD. So I've created an HTTP request API with payload content and created a template. When I test the configuration it throws me an error.
sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Could someone please help me on this to fix it.
This error indicates that you don't have controller's certificates to make http call at program side.
You will have to import certificates at java trust store to make successful connection.
Please refer to the below doc
The certificates have to be imported to <controller_home>/bin/appserver/glassfish/domains/domain1/config/cacerts.jks but for SaaS controller OPS team would not allow it for security reasons. So the certificates need to be singed by public CA that is already available in <controller_home>/bin/appserver/glassfish/domains/domain1/config/cacerts.jks and any new certificate will not be imported.