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is it possbile to monitor crm application using synthetic agent scripts? please reply if you any idea on how to monitor siebel crm application..? i need to monitor the crm user experience ?
It ight depend on which server you are using in the backend; but in general assuming its a.Net server, you should be able to use synthetic scripting to monitor your CRM application without any issues. Here is a quick refrence guide on how to use the synthetic scripts:
Do let me know in case you need further info regarding this.