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Thanks for posting your question on the community. I found some details on our AppD Documentation.
Visually complete: The time when an end-user would determine that the page is visually complete in the viewport. This time is calculated by using the last visual change to the page and is in milliseconds. The page represents the viewable content (the viewport) in a browser window. The default size for a browser window is 1024 x 768.
Let me know if this helps.
The full Doc can be found here: https://docs.appdynamics.com/display/PRO45/Browser+Synthetic+Metrics
Ryan, AppDynamics Community Manager
Thanks, I have a business partner that posed the question "how can visually complete" be longer than page fully loaded. The documentation doesn't help explain it, I am unable to explain it. I suspect that page was downloaded, network activity stopped but the the server running the page was unable to process the page due to a problem on the server. Does that make sense?
Not sure if you have read this article yet:) But it give a guidance on why the visually complete time can be more