cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Not a customer? Start a free trial

Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.

AppDynamics customers and established members should click the sign in button to authenticate.

End User Monitoring (EUM)

Time reported by Javascript agent is time on client machine or on Server?

Abhinav.Galodha
Architect

Time reported by Javascript agent is time on client machine or on Server?

For EUM, where is the time information read in ADRUM while reporting the data to EUM. The browser Snapshot, analyze, sessions sections shows the time column.Does it read the time information from the EUM server or the Time is read from the client machine while reporting the statistics?

Tags (2)
By replying you agree to the Terms and Conditions of the AppDynamics Community.
Time reported by Javascript agent is time on client machine or on Server?
5 REPLIES 5
Gaurav.Soni
AppDynamics Team

Hi Abhinav,

 

Our Agent pass the events timestamp from the browser/mobile to the EUM collector and EUM uses this timestamp(eventTimeStamp) to plot the events on timeline and else where.

 

Regards,

Gaurav Soni



Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Tags (1)
Abhinav.Galodha
Architect

My Question was specifically regarding the session start time as can be seen in User Experience -> Sessions Or in Analyze "TimeStamp" column or the "Time" column in browser snapshot.

 

For e.g. If the value of session start time is 05/25/17 10:00:00 AM. Does it mean that the Time on End user machine is 10:00 A.M. User can change the Date/Time on their machines. So, i wanted to confirm if the time is read from the Server when adrum downloads the other Adrum.ext file or is written in other response headers or is it the time as is shown on end user Machine.

 

Also, if end users are in different time zones, how is the session start time (Sessions section) , timestamp (Analyze section), Time (Browser Snapshot) normalized to accomodate the different time zones. Ideally, i will like to see all the time reported relative to he timezone set for  the controller UI.

sarah.thompson2
Explorer

I have the same question. Is time reported for EUM local time for the specific user? Did you ever get an answer?

Mayuresh.Kshirsagar
AppDynamics Team

Hi Sarah,

 

Yes the time reported is the local time from the browser machine.

 

Regards,

Mayuresh

Abhinav.Galodha
Architect

Though the time is local, but it is converted to UTC and standardized as per the time zone.