Cisco AppDynamics Community

Sahana.BR · ‎12-09-2020

When mobile application leads to crash, it doesn't capture crash details like exception name, path and doesn't showup any events prior to crash and not showing any user data.

Ryan.Paredez · ‎12-09-2020

Hi @Sahana.BR,

Thanks for sharing on community. I found this AppD Docs page that lists a lot of info on crashes. Setting up and analyzing. Please have a look: https://docs.appdynamics.com/display/PRO45/Mobile+Real+User+Monitoring

If you find anything, please do share those learnings back here on this post. Knowledge sharing is what helps drive this community!

Thanks,

Ryan, Cisco AppDynamics Community Manager

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Sahana.BR · ‎12-09-2020

After following all the steps in documentation, it doesn't capture any events prior to Crash and details like exception name. PFA for reference.

Ryan.Paredez · ‎12-10-2020

Hi @Sahana.BR,

I, unfortunately, don't have any next steps for you. Let's see if the community can jump in and help. If you happen to find a solution yourself. Please be sure to share that information back here as a reply to your post.

Thanks,

Ryan, Cisco AppDynamics Community Manager

Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.

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Cisco AppDynamics Community

Not capturing required details of crash