We see that you have asked the same question on the KB Forum and is being answered by @Jonah.Kowall as follows:
"AppDynamics for SAP is focused on ABAP. AppDynamics Java agent supports other SAP technologies. Many SAP systems use Java and ABAP together, so we combine both technologies often. Depending on the version of Crystal you are using it could be legacy VB based technology (which we do not support), or the newer technology which is built on .NET in which case our .NET agent could be used."
Thanks, Radhika P
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