Dynamic Languages (Node.JS, Python, PHP, C/C++, Webserver Agent)

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Unable to install php agent on Mac

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Wanderer

Unable to install php agent on Mac

 

<redacted>

 

I have checked that the file permissions are right, still I am facing this issue while installing the agent. Please provide a solution urgently.

Thanks

Unable to install php agent on Mac
5 REPLIES 5
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AppDynamics Team

Re: Unable to install php agent on Mac

Hi anmol,

 

Please try the following:

  • cd /Users/anmoljain/Downloads/appdynamics-php-agent
  • sudo chmod -R 755 .
  • sudo chmod 777 logs
  • sudo sh ./install.sh -s -a=grace2018062000465310@<your access key> -- grace2018062000465310.saas.appdynamics.com 433 sumit suthar mynode

Then restart your PHP server and drive load. If the data doesn't show up after five minutes, <edit> we can arrange to share the agent logs. </edit>

 

Regards,

Kyle

Thanks,
Kyle Furlong, Technical Lead (C++ and Dynamic Languages)




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AppDynamics Team

Re: Unable to install php agent on Mac

Hi anmol,

 

One other note, I can't exit your initial post, but you will likely want to remove your access key as this forum is public.

 

Best,

Kyle

Thanks,
Kyle Furlong, Technical Lead (C++ and Dynamic Languages)




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Wanderer

Re: Unable to install php agent on Mac

 

 

Hey, thanks for the quick reply.

I have performed the steps as you mentioned and attached the screenshot of the same. Still facing the same issue. :(

Attaching log file output also.

 

<redacted>

 

Highlighted
Wanderer

Re: Unable to install php agent on Mac

Hey, thanks for the quickest reply.
I have done the steps as suggested by you.
But still it is showing the same issue.
I am also attaching the logs.

<redacted>

Highlighted
AppDynamics Team (Retired)

Re: Unable to install php agent on Mac

Hello,

 

Please do not post private or sensitive information on this public forum.

 

Your posts included log files and access keys which have been removed. Please share this information in direct private messages instead of publicly.

 

See here for more information: Keep Your Log Files Safe!

 

Thank you!