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PHP agent not conencting with Controller

Voyager

PHP agent not conencting with Controller

Hi,

 

I am using Centos 7 (64 bit) machine.

i have installed PHP 5.6.36.

Thread Safety => disabled

Debug Build => no

 

I have installed appdynamic php agent and verified it using "php -m" command.(appdynamic_agent module loaded)

(pasted the first 3 lines)

$ vi /etc/php.d/appdynamics_agent.ini

[AppDynamics Agent]
extension = appdynamics_agent.so
agent.log4cxx_config = /usr/lib/appdynamics-php5/php/conf/appdynamics_agent_log4cxx.xml
agent.php_agent_root = /usr/lib/appdynamics-php5

 

But in my agent log. I have seen the bellow error message.

" [config.ConfigChannel] could not send config request"

 

I reinstalled it, still am facing the same error..

can you tell me ..what i have to do ? what i am missing here ?

 

Thanks,

 

 

PHP agent not conencting with Controller
3 REPLIES 3
AppDynamics Team

Re: PHP agent not conencting with Controller

Hi there,

 

Can you send us the complete log files to understand the issue and help you further?

I will be sending you a private message as well with the SFTP details for transferring the files safely to us.

 

Thanks

Abhimanyu



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Voyager

Re: PHP agent not conencting with Controller

Hi Abhimanyu,

 

Thanks for your response..

 

while i see the agent.log file, Below 3 lines is repeating,,

 

2018-05-22 17:42:07.947 IST INFO abc.com 27634 [config.ConfigChannel] sending config request with version -1
2018-05-22 17:42:08.835 IST INFO abc.com 27634 [agent.ZMQControlTransport] received start node response, size: 45 bytes
2018-05-22 17:42:08.847 IST ERROR abc.com 27634 [config.ConfigChannel] could not send config request

 

Thanks,

 

AppDynamics Team

Re: PHP agent not conencting with Controller

Hi,

 

Having complete logs would give us a better picture here. Have you uploaded the same with the details I forwarded you?

 

Thanks

Abhimanyu



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