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06-29-2021 02:55 AM - last edited on 06-29-2021 11:19 AM by Ryan.Paredez
Hello
Earlier when we interrogate Error or Stall transactions, we could get this view (this is from 25-May-21).
We are trying to get this view since yesterday and it's not available. What could be the reason? Any license issue or any update in the dashboards?
Thanks
Regards
Siva
06-30-2021 04:53 AM
Hi Siva,
The chart you posted is from the Network tab of a diagnostic Snapshot.
I expect the chart will populate if the subject Business Transaction is enabled with Network Visibility.
If you double-click on the chart you will see the metrics in the Metric Browser.
Regards,
Brian Wheeldon
Brian Wheeldon, Solution Engineer, NYC
07-06-2021 09:03 AM
Hello Brian
Thanks for the information. Helped me understand.
Follow-on question please. Is there a way to identify if we had "Network Visibility" option and got disabled recently due to license restrictions?
Thanks
Regards
Siva
07-06-2021 09:31 AM
Hi Siva,
I would start by looking at the current and historic usage of Network Visibility in the Account Usage tab.
Is the current allocation sufficient? Are there any License Rules that may have impacted the license allocation?
Brian Wheeldon, Solution Engineer, NYC
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