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Health rule widget :-Health rule status not relflecting on dashboard

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Producer

Health rule widget :-Health rule status not relflecting on dashboard

Hi Team,

I have used health rule status widget to display status n dashboard,but the health rule status is not getting updated on dashboard.

For e.g :- My health rule status is green ,but still in dashboard i am observing yellow(warning status).Please refer snapshot for the same .

Snapshot 1 :- Dashboard status + error count

Snapshot 2 :- Health rule evaluation status (Time range last 15 min)

Heath rule :- if error per min is greater than 0 for a particular transaction status should be warning if its greater than 1 ,status should be in critical.

 

Thanks in Advance!

 

Regards,

Manasi Joshi

Health rule widget :-Health rule status not relflecting on dashboard
3 REPLIES 3
Employee

Re: Health rule widget :-Health rule status not relflecting on dashboard

Hi Manasi,

 

As per our understanding you are seeing the status as violated in the dashboard widget, but on the controller UI the health status is not violated. Please let us know if there is any disconnect.

 

Could you please confirm if you are seeing the dashboard as well as health status on UI fror the same time range.

Was this HR violating earlier? If yes, it takes few minutes to update the the status on the dashboard widget. Please wait for 2-3 minutes and check if the status changes after that.

 

Thanks,

Yogesh



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Producer

Re: Health rule widget :-Health rule status not relflecting on dashboard

Hi yogesh,

Was this HR violating earlier? If yes, it takes few minutes to update the the status on the dashboard widget. Please wait for 2-3 minutes and check if the status changes after that

  --> Yes, HR is violating earlier.Is there any way too show real time status on dashboard ? What is the exact time range before dashboard is update.(Note Dashboard refresh time 60 sec)

Employee

Re: Health rule widget :-Health rule status not relflecting on dashboard

Hi Manasi,

 

When a Health rule violation is detected (Normal to Warning or Normal to Critical) the status light is updated within 1 minute. But when a health rule violation is ended (Warning to Normal or Critical to Normal) the status light is updated after 3-5 minutes after, even if you do a manual refresh on the page. Status light does not show status based on health rule evaluation time. This is the current behaviour but we have already filed an enhancement request to update status light widget on the basis of last 1 minute data but there is no ETA as of now.

 

Note- Status light Widget shows the worst health rule violation status in last x minute which you have selected in dashboard time range.

 

Thanks,
Yogesh


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