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Application flow map doesn't appear

Application flow map doesn't appear

Hello Guys

since a couple of weeks, I have an issue with an application flow map that does not appears consistently.

It appeared for a few hours twice then disappeared. 

The issue started a few days after we have updated our controller to latest version 4.5.17.2791 and only in one application.

Sometime, Load and Response graph are empty, sometime no. Error graph is always present.

From left side menu,

- Business transaction page is accessible, I can see status by BT and see their dashboards, but I cannot drill-down to their nodes.

- Tiers and nodes, Databases calls and Remote services are all appearing in their pages but focusing on one of them, flow map is empty.

 

Did someone faced the same issue, and then, can share his/her experience with me?

For tech support guys, there is ticket opened on my account if one want to have a look to screenshots & logs.

Best

Daniel

 

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Application flow map doesn't appear
2 REPLIES 2
Allan.Schiebold
AppDynamics Team

Hey there. I'd reach out to the support team if this issue started happening after a controller update. 

William.Nixon
Voyager

Hi @Daniel.Benzaquen,

 

Please advise how this issue was resolved. I'm experiencing the same issue with one of my applications.

 

Thanks

William Nixon