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Alert configuration for low volume of calls

Rao.Srinivasa
Creator

Hi Team,

 

Could you please help me with the below requirement? (I am new to appdynamics)

 

I have to configure health rule for a Business Transaction when the volume (calls per minute) is less than the baseline.

 

I have configured  based on baseline.  But, alert is not being triggered even when there is a low volume of or call volume is below baseline.  Please find the attached screenshot of health rule configured and the chart showing the volume of calls (volume of calls is below baseline which should trigger an alert).

Below is the expectation from the customer.

"

. I would prefer you to advise on an appropriate deviation to be configured to avoid too many false alarms. Ex.: is a deviation of 30% appropriate ? (=30% less call than usual)"

 

Kindly help me to configure the health rule properly.

 

RaoSrinivasa_0-1652356045386.jpeg

RaoSrinivasa_1-1652356158890.jpeg

 

Thanks&Regards

Srinivas

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