Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
04-07-2021 04:06 AM - last edited on 06-16-2021 03:21 PM by Ryan.Paredez
I'm trying to install the Events service from the Console host:
my configuration
1- host has been added successfully and ssh 10.0.30.43 "passwordless" which is the other host
2- Java_Home variable is defined in both hosts
3- vim /etc/security/limits.d/appdynamics.conf
4- checked the error directory path and found "/opt/appdynamics/platform/product/orcha/21.2.0.363/orcha-modules/bin/orcha-modules"
5- running both commands from the enterprise console host and both give me the same error
bin/platform-admin.sh install-events-service --profile prod --hosts 10.0.30.43 --data-dir /opt/appdynamics/eventsservice --platform-name AppDPlatform
./bin/platform-admin.sh submit-job --service events-service --job install --args serviceActionHost=10.0.30.43 profile=Prod
[root@console platform-admin]# bin/platform-admin.sh install-events-service --profile prod --hosts 10.0.30.43 --data-dir /opt/appdynamics/eventsservice --platform-name AppDPlatform
Installing Events Service on new nodes.
( 1/ 26) Clean up orphaned Events Service: SUCCESS
( 2/ 26) Register Events Service Lifecycle Listener before installing: SUCCESS
( 3/ 26) Validate and set parameters while installing ES: SUCCESS
( 4/ 26) Setup cluster configuration: SUCCESS
( 5/ 26) Initialize Events service cluster: SUCCESS
( 14/ 26) Set JRE Versions: SUCCESS
( 15/ 26) Check Events Service hostnames: SUCCESS
( 16/ 26) Verify hosts: FAILED
Events Service installation failed.
Failure occurred: Verify hosts
Error message:
Task failed: Facts collection
on host: 10.0.30.43
as user: root
with message: Error occurred while executing the task [facts].
env: /opt/appdynamics/platform/product/orcha/21.2.0.363/orcha-modules/bin/orcha-modules: No such file or directory
Solved! Go to Solution.
04-07-2021 06:44 AM - last edited on 06-16-2021 03:20 PM by Ryan.Paredez
Hi Abdulrahman
I think something went wrong, possibly when you first tried to add it.
For this error, the following will normally work
bin/platform-admin.sh remove-dead-hosts --hosts <host name>
Then re-add the host again, and it should now work
If not, let us know:)
Ciao
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form