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Has anyone integrated appdynamics with Cherwell. Kindly share the approach how to integrate.
We do not have integration with Cherwell as of now. If you are looking at posting alerts from AppDynamics to Cherwell similar to what SNOW integration does, we suggest you to take HTTP Request Actions and Templates route. For this to happen, you will have to research a bit if Cherwell exposes any REST API to post event data from third parties to its software.
Quick browsing landed me on this page (https://cherwellsupport.com/CherwellAPI/Documentation/en-US/csm_rest_api.html) but it all depends on how and with which product you want to integrate.
Hope this answers your question and provides you a starting point.
hi, rashmi. have you looked thought about using external help for this operation - maybe a connector, that will handle the entire integration from start to end?