Controller (SaaS, On Premises)

not able to startup glassfish domain

after a server reboot and a recent upgrade to version 4.3... we are now not able to get the UI console of appdynamics working. we've restarted the DB and APPserver using the ./controller.sh start-db and ./controller.sh start-appserver and noticed...

IO error: the network adapter could not establish connection. Oracle DB to AppDynamics controller

I have configured the DB collector with the Ip address, Service Name, and Listener ports along with a user with required permission. DB is displayed on the controller UI but it isn't sending any data because of an error "IO error: the network ...

Getting CONTROLLER_METADATA_REGISTRATION_LIMIT_REACHED error notification in controller

Hi team, We are getting the below error notification on contrtoller UI very frequently. Severity Error Type CONTROLLER_METADATA_REGISTRATION_LIMIT_REACHED Time 12/28/17 11:43:17 AM Summary Limit reached for: BUSINESS_TRANSACTION; Scope: ...

Tiers-Nodes show green health with no agent(s) deployed

I have an application platform deployed to AWS, that has four seperate AMI's. This platform was torn down and rebuilt yesterday, but the AppD agents were not reinstalled on the AMI's as I do not have them included in the Cloud Formation templates. M...

AppDynamics SNMP Trap Alerting Integration

We have successfully configured the AppDynamics SNMP Trap Alerting Integration. But we are facing issues on testing the snmp trap while sending it to the object server event list. We are getting trap alert in the MTTRAPD.log but it is not visible in ...

Pull Metric browser REST url without using UI

Is there a way to get the REST URLs for a given set of metrics without using the UI? I need to create a compiled list and going to the UI for each is going to be painful so I hope there is a way to easily do this from the command line. Cheers, -Ste...

Installed 4.4 platform - But it did not upgrade

Hi - We had an install of the 4.3 controller. we installed it to /opt/appdynamics/controller When we ran the command line update of 4.4 platform, it installed a new mysql DB and did not replace files in /opt/appdynamics/controller/bin So our star...

How can we extract Baselines & Standard Deviation metrics out of AppDynamics (On-Premise) ?

I am looking to extract the Response Times, Baselines and Std. Deviation metrics out of our AppDynamics controller for analyzing the Business Transactions. Now I can extract the response times for the BTs , but I am still unable to find any way to ...

Export / Import Data Collector Configuration using REST API

Is there a way to export and then import the configuration of a Method Invocation Data Collector from one controller to another? I've been able to do this via REST API for transaction detection, but I don't see anything in the docs for datacollector...

Error while retrieving the agent

I've signed up for the SaaS trial but when attempting to add a PHP application I get the error "Error while retrieving the agent". I can't use the support portal as it says I do not have access. And there is nothing in the knowledge base on how to ...

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