cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Using http Request Template to raise ticket in ServiceNow

Radhika.Bhatia
Producer

Hi,

I want to raise tickets in ServiceNow using the HTTP request template in AppDynamics.

Do we need any additional licenses on any of the platforms?

Thank you.

 

 

3 REPLIES 3

Ryan.Paredez
Community Manager

Hi @Radhika.Bhatia,

 

We have a great knowledge base article on ServiceNow, which you can find here: How do I use AppDynamics with ServiceNow? 

 

Please let me know if you found this article helpful. 


Thanks,
Ryan, AppDynamics Community Manager



Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.

Scott.Stelter
Creator

Hi Radhika,

 

Did you complete this requirement?  Were you planning to create events or incidents in ServiceNow?

Hi Scott,

Yes, we were successfully able to raise ServiceNow incidents using HTTP Request templates.