Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
05-18-2020 01:27 PM
Trying to start on-prem controller, getting this error:
[root bin]# ./controller.sh start-appserver
[INFO] Path to mysql is not defined in system environment (MYSQL_BIN). Using mysql from /data/appdynamics/controller/db/bin
[INFO] Mysql configuration file is not defined in system environment (AD_DB_CNF). Using mysql configuration file: /data/appdynamics/controller/db/db.cnf
[INFO] Mysql datadir is /data/appdynamics/controller/db/data
[#|2020-05-18T16:18:54.496-0400|WARNING|5.1.1|imq.log.Logger|_ThreadID=1;_ThreadName=main;|[S2004]: Log output channel com.sun.messaging.jmq.util.log.SysLogHandler is disabled: no imqutil in java.library.path|#]
[#|2020-05-18T16:18:54.508-0400|SEVERE|5.1.1|imq.log.Logger|_ThreadID=1;_ThreadName=main;|ERROR [B3103]: imq.persist.store=file is not jdbc type:
com.sun.messaging.jmq.jmsserver.util.BrokerException: [B3103]: imq.persist.store=file is not jdbc type at com.sun.messaging.jmq.jmsserver.persist.jdbc.comm.CommDBManager.initDBManagerProps(CommDBManager.java:365)
at com.sun.messaging.jmq.jmsserver.persist.jdbc.DBManager.<init>(DBManager.java:253)
at com.sun.messaging.jmq.jmsserver.persist.jdbc.DBManager.getDBManager(DBManager.java:181)
at com.sun.messaging.jmq.jmsserver.persist.jdbc.DBTool.doCommand(DBTool.java:2396)
at com.sun.messaging.jmq.jmsserver.persist.jdbc.DBTool.main(DBTool.java:2506)
|#]
Starting controller application server in default mode...
nohup: ignoring input and redirecting stderr to stdout
***** Controller application server started. Login URL is http://localhost:8090/controller *****
But the controller UI never loads.
Solved! Go to Solution.
05-18-2020 04:09 PM
Hi @Diane.Volkmar,
Sorry, you are having this trouble. I found this Knowledgebase article that provides some FAQs in this situation.
If you learn anything from that article, please so share that knowledge back on your post. This allows the community to increase its knowledge bank of answers.
https://community.appdynamics.com/t5/Knowledge-Base/Why-won-t-my-Controller-start/ta-p/26517
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
05-18-2020 04:18 PM
Hi Ryan,
Thanks for that link. I tried stopping and starting each component separately, as suggested:
shell> cd <Controller_install_dir>/bin
shell> ./controller.sh stop-appserver
shell> ./controller.sh stop-db
shell> ./controller.sh start-db
shell> ./controller.sh start-appserver
But still had the same error on the start-appserver. I tried several times and verified each command did what it was supposed to. Finally, I brought up the Enterprise Console, and stopped and started the Controller from there, and it started successfully. Not sure if the EC does something different than the command line, or if it was just a timing issue, but it's currently up and running.
09-03-2023 09:07 AM
Hi,
im facing the same problem. do you have any idea or workaround to solve this problem ?
Regards,
Ruli
09-05-2023 05:52 AM
The workaround is to bring up the Enterprise Console, and stop and start the Controller from there, instead of using command line commands. We have since migrated to a SaaS server, so we no longer have an on-prem controller.
User | Count |
---|---|
4 | |
3 | |
3 | |
1 | |
1 | |
1 |
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form