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Could you try calling API from any REST client like postman, make sure you are entering correct username "username@accountName" followed by password.
Could you share the screen shots and API you are trying to call.
Hi, it used to work for an earlier installation. I followed the doc https://docs.appdynamics.com/display/PRO43/Application+Model+API#ApplicationModelAPI-RetrieveAllBusi... using curl. Also tried in browser. I did make sure the username and password are correct (in the form of user@customer:secret). I got 500 for every rest API. One example screenshot is attached.
Could you try using accountname as "customer1" instead of customer.
Ex - user@customer1:secret
Or just hit the rest API on browser and enter credentials as user@customer1 followed by password. Let us know how it goes.