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Controller (SaaS, On Premises)

.Net Agent install fails in trial SAAS setup

.Net Agent install fails in trial SAAS setup

2018-11-02_11h53_32.png

I am trying to set up a .Net agent in my SAAS AppDynamics Trial. I would need a Controller Certification Authority certificate in order to get it up and running. Could you please provide me this certificate asap?

 

Thanks.

Oliver

 

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.Net Agent install fails in trial SAAS setup
3 REPLIES 3
Brian.Wheeldon
AppDynamics Team

Hi Oliver,

Sorry you ran into this problem.

From https://docs.appdynamics.com/display/PRO45/Enable+SSL+for+.NET:

  • The AppDynamics SaaS Controller uses certificates signed by DigiCert. In some cases, SaaS customers must import the DigiCert root certificates into the Windows Trusted Root Certification Authorities store.

Accordingly, please install the following certificates by running mmc.exe -> File -> Add/Remove Snap-ins - Certificates - Computer Account

Please confirm that you're able to connect to the Controller after installing these certificates.

Regards,

Brian Wheeldon, Solution Engineer, NYC




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Hi Brian,

 

thanks for your reply.

I executed the links you provided. I am receiving a message that the certificates are already installed.

I looked into the install log of the .Net agent and found the following entry:

 

Error 1625: this installation is forbidden by system policy. contact your system administrator.

 

Regards

Oliver

Brian.Wheeldon
AppDynamics Team

Installing and configuring the .NET agent requires Administrator privileges on the target host.

 

Regards,

Brian Wheeldon, Solution Engineer, NYC




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