Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.
AppDynamics customers and established members should click the sign in button to authenticate.
I am trying to set up a .Net agent in my SAAS AppDynamics Trial. I would need a Controller Certification Authority certificate in order to get it up and running. Could you please provide me this certificate asap?
Sorry you ran into this problem.
Accordingly, please install the following certificates by running mmc.exe -> File -> Add/Remove Snap-ins - Certificates - Computer Account
Install in Trusted Root Certification Authorities -https://www.digicert.com/CACerts/DigiCertGlobalRootCA.crt
Install in Intermediate Certification Authorities - https://www.digicert.com/CACerts/DigiCertSHA2SecureServerCA.crt
Please confirm that you're able to connect to the Controller after installing these certificates.
Brian Wheeldon, Solution Engineer, NYC
thanks for your reply.
I executed the links you provided. I am receiving a message that the certificates are already installed.
I looked into the install log of the .Net agent and found the following entry:
Error 1625: this installation is forbidden by system policy. contact your system administrator.
Since there has been no reply here, I would recommend either reaching out to our AppD Rep or creating a support ticket. How do I submit a Support ticket? An FAQ
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.