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Login issue

shriram.ms
Wanderer

Hi,

I am unable to log in to the SAAS platform using the trial account which I created today.

below are the details I received the welcome details.

 Account Name: [Redacted]

Username: [Redacted]

I think there is some option like local login if we click that we are getting this issue.

please help resolve this issue at the earliest.

^ Post edited by @Ryan.Paredez please do not share your account name or email address on Community posts for security and privacy reasons.

7 REPLIES 7

Dimas.Pratama
New Member

Hi @Ryan.Paredez

I'm having the same issue. Please help me to solve this issue ASAP.

My mail account is [Redacted]

^ Post edited and merged by @Ryan.Paredez. Please do not share your email address on Community posts for security and privacy reasons. As community admin, I can see your emails to share that with the right teams.

Sudhagar.k
Explorer

Login Failed during SaaS AppDynamics Launch

shriram.ms
Wanderer

@Ryan.Paredez :

Hello Ryan,

can you please help resolve the issue.

I hope this is global issue where most folks reported they were unable to login into APPD saas trail account ?.

please let us know ETA .

 

thanks

Shriraam 

Ryan.Paredez
Community Manager

Hi @shriram.ms,

You should now be able to log in. Please give it a try and let me know.


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Hi @Dimas.Pratama,

I have shared your info with the Accounts team. I will report back when they have given me an update.


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Hi @Sudhagar.k,

I have shared your info with the Accounts team. I will report back when I hear from them. 


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Ryan.Paredez
Community Manager

Hi @Dimas.Pratama and @Sudhagar.k,

You should be able to sign in now. Please let me know if you face any issues.


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.