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06-20-2022 04:16 AM
Hello,
I've started the Free Trial period but I'm not able to access the Controller (the SaaS portal). I try to input the Account, the Username and the password and it says Login Failed. Moreover, the error that I'm getting according to the Network tab is a 499 Status code:
Please, could you provide any solution?
Other issue tickets: https://community.appdynamics.com/t5/Licensing-including-Trial/Unable-to-start-SaaS-free-trial/m-p/4...
Kind Regards,
Alex.
Solved! Go to Solution.
06-24-2022 09:06 AM
HI, @Gilliaume.Oosthuizen I have not heard back from the Accounts team. I have pinged them again.
Hi, @Mayur.Muktare I have pinged the Accounts team for you too. I will report back when I hear from them.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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06-29-2022 08:49 AM
Hi @Gilliaume.Oosthuizen and @Mayur.Muktare
Are you still having access issues?
Thanks,
Ryan, Cisco AppDynamics Community Manager
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06-30-2022 06:58 AM
Hi Ryan
No i did manage to login yesterday - but the free trial has now expired . Would it be possible to extend the trial for a month
Regards
Gill
07-06-2022 01:08 PM
I just sent you a PM with some info in it about your Account and logging in. Please check it out.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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09-14-2022 06:54 AM
Hello Ryan,
i faced the same issue when trying access to my free trail , can you please advise me to solve this issue ??
09-22-2022 08:13 PM
Hello, @Mostafa.Gawady
Can you tell me more about the issue you're having signing in to your Trial account?
- Have you been able to sign in before?
- Where in the process are you hitting a dead end or error?
Best,
Claudia Landivar, AppDynamics Community Manager & Editor
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