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I'm not able to access AppDynamics controller in Free Trial

Developer.FXStreet
New Member

Hello,

 

I've started the Free Trial period but I'm not able to access the Controller (the SaaS portal). I try to input the Account, the Username and the password and it says Login Failed. Moreover, the error that I'm getting according to the Network tab is a 499 Status code:

DeveloperFXStreet_0-1655723636667.png

Please, could you provide any solution?

Other issue tickets: https://community.appdynamics.com/t5/Licensing-including-Trial/Unable-to-start-SaaS-free-trial/m-p/4...

 

Kind Regards,

Alex.

13 REPLIES 13

Ryan.Paredez
Community Manager

HI, @Gilliaume.Oosthuizen I have not heard back from the Accounts team. I have pinged them again.

Hi, @Mayur.Muktare I have pinged the Accounts team for you too. I will report back when I hear from them. 


Thanks,
Ryan, AppDynamics Community Manager



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Ryan.Paredez
Community Manager

Hi @Gilliaume.Oosthuizen and @Mayur.Muktare 

Are you still having access issues?


Thanks,
Ryan, AppDynamics Community Manager



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Hi Ryan

No i did manage to login yesterday - but the free trial has now expired .  Would it be possible to extend the trial for a month 

Regards

Gill

Hi @Gilliaume.Oosthuizen,

I just sent you a PM with some info in it about your Account and logging in. Please check it out. 


Thanks,
Ryan, AppDynamics Community Manager



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