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Health Rule violations not triggering

DOMENIC.COCULLO
Explorer

Went through the Knowledge Base looking for anything that I might have missed concerning Health Rule violations and policies. My goal is to have the ability to send an email notification if HTTP errors occur. 
Screen Shot 2022-07-19 at 9.57.11 AM.png

I can generate http errors using my device but despite the occurrences no health rule is violated and no action is taken.
Screen Shot 2022-07-19 at 9.58.35 AM.png

 

Screen Shot 2022-07-19 at 9.59.19 AM.png
Any help would be appreciated. More settings screenshots are available upon request.

5 REPLIES 5

Ryan.Paredez
Community Manager

Hi @DOMENIC.COCULLO,

I just wanted to share these AppD Docs page:

https://docs.appdynamics.com/appd/20.x/en/appdynamics-essentials/alert-and-respond/actions/notificat...

https://docs.appdynamics.com/appd/20.x/en/appdynamics-essentials/alert-and-respond/troubleshoot-heal...violations

Let me know if they help out at all


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Thanks Ryan but these pages offered little in terms of help. As you see above from my screenshots even with 80 http errors per minute, the health rules remained in a 'green' state. 

Ryan.Paredez
Community Manager

Hi @DOMENIC.COCULLO,

I know you mentioned you already looked in the Knowledge base, but you didn't mention which articles you looked at.

Did you happen to see this one: https://community.appdynamics.com/t5/Knowledge-Base/Why-aren-t-my-health-rule-policies-triggering/ta...

 


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Yes. That was the first article I came across and everything checked out but to no avail.

Mark.Byrne
Architect

Hi @DOMENIC.COCULLO 

Are you able to share a screenshot of the Health Rule critical condition for HTTP errors?

Mark