HTTP Status 400 - Error while processing SAML

[Alvin.Atendido]

I am getting the same error, after logging in to my SaaS trial account.  Is the fix the same, can anybody in AppDynamics check?

HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details

---

type Status report

messageError while processing SAML Authentication Response - see server log for details

descriptionThe request sent by the client was syntactically incorrect.

[Avinash.Gupta]

HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details

---

type Status report

messageError while processing SAML Authentication Response - see server log for details

descriptionThe request sent by the client was syntactically incorrect.

[Rodrigo.Melo]

I am facing the same problem!

[Deepak.Nanda]

Hello,

My name is Deepak Nanda and I am from a QA company. We have a requirement of performance testing so I am panning to evaluate "AppDynamics" apm tool. Unfortunately, I am not able to get to my trial account using following accounts details:
Account Details:
URL:[Redacted]
Username:[Redacted]
Expiration Date: June 18, 2022

Error Details:
"HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details"

I have also tried to login to another "[redacted]" trial account from "https://www.appdynamics.com/free-trial/" URL but with no success.

I would appreciate if yo can look into it and let me know if any additional detail is required from my end.

Thanks,
Deepak

^ Post edited by @Ryan.Paredez - Please do not share emails, usernames, or Controller URLs on Community posts for privacy and security reasons. 

[Prateek.Chaudhary]

HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details appdynamics login

can you please resolve this ? 

I think , all the guys here facing same error including me and many more 

and its repeatedly occurring for all 

[Ryan.Paredez]

Hi @Alvin.Atendido and @Avinash.Gupta 

Your accounts should be fixed as of now. Please try to login and let me know if you still have issues. 

@Prateek.Chaudhary, @Deepak.Nanda, and @Rodrigo.Melo I'm working with our accounts team now to get your accounts fixed. I will report back.

[Ryan.Paredez]

Hi @Prateek.Chaudhary, @Deepak.Nanda and @Rodrigo.Melo,

Your accounts should now be fixed too. Please try again in a new browser session. 

Please report back if you have any issues.

[Ryan.Paredez · Accepted solution]

Hello @Deepak.Nanda, @Alvin.Atendido, @Prateek.Chaudhary, @Rodrigo.Melo, @Avinash.Gupta,

Can you all confirm if you have access to your Controller now? 

[Deepak.Nanda]

Hi Ryan,

Thank you and I am able to access trial account without any issue.

Thanks,
Deepak

[Deepak.Nanda]

Hi @Ryan.Paredez,

Thank you and I am able to access trial account without any issue.

Thanks,
Deepak