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04-26-2021 02:25 AM - last edited on 05-03-2021 03:05 PM by Jeanie.Kedia
Hello everyone,
when trying to work with Analytics on my AppD on-premises environment, I get the following error.
The IP address of the server, where my Controller and Events-Service are hosted, has changed, that's why the above address http://ec2-3-120-31-140.eu-central-1.compute.amazonaws.com is not valid. The problem is, that the Events Service still makes a reference to the old Controller address. When I open my platform-admin-server.log file, I get the following exception:
How can I change the Controller IP address referenced by my Events Service?
Thanks in advance,
Christian
04-27-2021 01:37 AM
When trying to start the Event Service I get the following error message also referring to my old IP-address ec2-3-120-31-140.eu-central-1.compute.amazonaws.com
How to change this address?
Best,
Christian
05-03-2021 03:04 AM
I did not find a solution for the problem. I just decided to reinstall the whole platform. The drawback is that all agents are being removed. I guess there has to be a better way.
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