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Rohan.Vaikkath · ‎11-25-2019

I'm currently trying to install the controller version 4.5.16 , and have run into the follwoing error;

ERROR [2019-11-25 12:29:45.715] com.appdynamics.orcha.core.executor.DefaultPlaybookExecutor: Error executing task: TaskSpec[name=Starting AppDynamics Controller,runLocal=false,localModule=false,ignoreErrors=false,registerOutputAs=<null>,operationSpecList=[ShellSpec[chdir=<null>,commandForLogging=<null>,spawn=false,failOnError=true,timeout=0,consoleOutputFile=<null>,consoleInputFile=<null>,hideContext=true,name=shell,isLocalOperation=false,assertionSpecList=[]], UriSpec[uri=http://localhost:8090/controller/rest/serverstatus,scheme=<null>,host=<null>,port=<null>,path=<null>,query=<null>,fragment=<null>,method=get,body=<null>,headers=<null>,format=TEXT,timeout=30,userName=<null>,ignoreStatusCode=503,hiddenQueryStringVars=<null>,failOnError=true,retryTimeout=600,retryInterval=60,name=uri,isLocalOperation=false,assertionSpecList=[]]],taskSshTimeout=7200000,heartbeatInterval=60,longRunningInitInterval=500,longRunningPollInterval=1000,longRunningWriteInterval=200,async=false,longRunning=true,updateThreshold=30,uid=d9b6a600-feaa-4a80-8e2d-56187841a073,deleteDir=true,separateProcess=false]
ERROR [2019-11-25 12:29:45.765] com.appdynamics.orcha.core.OrchaRunnerImpl: Error executing:
ERROR [2019-11-25 12:29:46.227] com.appdynamics.platformadmin.core.job.JobProcessor: Platform/Job [2/625b5c92-10cd-4d2f-9cf3-8dfe43d3a506]: Error updating job status
ERROR [2019-11-25 12:29:46.264] com.appdynamics.platformadmin.core.tasks.OrchaStage: Error executing playbook: cleanup-glassfish-password-file.orcha

I have a platfrom created with the host added to the platform where I am performing the install. I would like to know why this error is being encountered, and is there a way to solve this.
My Enterprise console is on a different host than my controller. both components are on the same network and are able to ping each other.

My enterprise console version is 4.5.16.21250;

Trying to install a controller with a demo profile.

Thanks

Apichat.Punkaew · ‎12-17-2019

ERROR [2019-12-17 23:27:55.019] com.appdynamics.orcha.core.executor.DefaultPlaybookExecutor: Error executing task: TaskSpec[name=Starting AppDynamics Controller,runLocal=false,localModule=false,ignoreErrors=false,registerOutputAs=<null>,operationSpecList=[WindowsServiceSpec[operation=start,binPath=<null>,description=<null>,arguments=<null>,dependencies=<null>,startType=AUTOMATIC,serviceName=AppDynamics Controller Application Server,name=win_service,isLocalOperation=false,assertionSpecList=[]], ServiceStateSpec[serviceName=AppDynamics Controller Application Server,state=running,retryTimeout=60,retryInterval=5,name=service_state,isLocalOperation=false,assertionSpecList=[]], UriSpec[uri=http://localhost:8090/controller/rest/serverstatus,scheme=<null>,host=<null>,port=<null>,path=<null>,query=<null>,fragment=<null>,method=get,body=<null>,headers=<null>,format=TEXT,timeout=30,userName=<null>,ignoreStatusCode=503,hiddenQueryStringVars=<null>,failOnError=true,retryTimeout=600,retryInterval=60,name=uri,isLocalOperation=false,assertionSpecList=[]]],taskSshTimeout=7200000,heartbeatInterval=60,longRunningInitInterval=500,longRunningPollInterval=1000,longRunningWriteInterval=200,async=false,longRunning=false,updateThreshold=30,uid=<null>,deleteDir=true,separateProcess=false]
ERROR [2019-12-17 23:27:55.037] com.appdynamics.orcha.core.OrchaRunnerImpl: Error executing:
ERROR [2019-12-17 23:27:55.080] com.appdynamics.platformadmin.core.job.JobProcessor: Platform/Job [1/470a4b4b-f996-4b42-b195-890eb99b5062]: Stage [Run Controller install playbook] failed due to [Task failed: Starting AppDynamics Controller on host: prtgtoomonitor as user: PRTGTOOMONITOR$ with message: Got a failed URI [http://localhost:8090/controller/rest/serverstatus] response with code [404], message [<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>GlassFish v4 - Error report</title><style type="text/css"></style> </head><body><h1>HTTP Status 404 - </h1><hr/><p><b>type</b> Status report</p><p><b>message</b></p><p><b>description</b>The requested resource is not available.</p><hr/><h3>GlassFish Server Open Source Edition 4.1.1 </h3></body></html>].]
ERROR [2019-12-17 23:27:55.104] com.appdynamics.platformadmin.core.tasks.OrchaStage: Error executing playbook: cleanup-glassfish-password-file.orcha

Eric.Miller · ‎12-17-2019

Looks like it's looking for the Controller on localhost, and you said it's on a different server.

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Errors when trying to install the controller on-prem version 4.5.16

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Community access restored to most members

I've been able to make some changes to restore community engagement access to most members. Follow the blog post for up to date information We thank you for your patience while we get this fixed

Errors when trying to install the controller on-prem version 4.5.16

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