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Thanks for asking your question on the Community. I had a look at our documentation and found this info.
You can also find more info about On-Prem here - https://docs.appdynamics.com/21.4/en/appdynamics-essentials/deployment-planning-guide#DeploymentPlan...
RCA seems to be only supported on SaaS - https://docs.appdynamics.com/4.5.x/en/appdynamics-essentials/alert-and-respond/anomaly-detection/ena...
For further help with On-Premises, please contact AppD Sales by going here - https://www.appdynamics.com/company/contact-us
Ryan, AppDynamics Community Manager