Appdynamics integration with ServiceNow for Incident creation
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‎09-24-2020 04:38 AM
Hello Expert Team,
Greetings !!
We have requirement at client place to doing integration with Appdynamics and ServiceNow for creating Incident.
Looking for possible approach to create incident directly from Health Rule Violation.We would need to do this integration without ServiceNow Event Management Module
Thanks
Sharad
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‎12-01-2020 01:34 AM
Hi Sharad,
The following links should give you information on AppD integration with service now.
KB article: https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-use-AppDynamics-with-ServiceNow/ta-p/30...
Doc Link: https://docs.appdynamics.com/pages/viewpage.action?pageId=54724098
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‎01-13-2021 04:05 AM
Hello Nawaz,
Thanks for your comments.
However, as I mentioned in my post that the integration of Appdynamics with ServiceNow without Event Management Module.
In this requirement, we have to create an incident ticket for health rule violated in APPD through REST calls.
Thanks
Sharad