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07-25-2019 11:24 AM
Is there an EOL date for the 4.5 controller?
08-01-2019 09:09 AM
Hi Robert,
I did some asking around for you and there is some info on our EULA that explains how this works. Info posted below.
The short answer is: The end of support for 4.5 will be one year after the next major release goes out. Example, when a release that goes out that is 4.6, 4.7, etc.
"MAINTENANCE AND SUPPORT POLICY:
The Maintenance and Support policy is as follows:
AppDynamics provides Maintenance and Support for each version of the Software for a period of twelve (12) months after the
generally available release of the next major version of the Software (a major release is a change in the first number to the
right of the decimal point). For example, if version 4.1 is released on January 1, 2015, then AppDynamics will provide
Maintenance and Support for version 4.0 until January 1, 2016. AppDynamics does not provide Maintenance or Support for
any customized software (or components thereof)."
Thanks,
Ryan, Cisco AppDynamics Community Manager
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10-03-2019 04:30 AM
Hi,
Do you have link for a comprehensible about EOL for earch versions?
Regards.
10-09-2019 09:18 AM
I don't think they do, but they have a table up for which versions of agents work with which versions of the Controller here: https://docs.appdynamics.com/display/PRO45/Agent+and+Controller+Compatibility
Since he announced the EOL is generally 1 year after the next major release, you can maybe extrapolate out how long you need before you'll have to do a major Console/Controller upgrade or agent upgrades.
10-09-2019 09:23 AM
Hi @Stéphane.PAPIN,
The EULA is the best place for this information. It is not different for different parts of the product.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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