Controller (SaaS, On Premise)

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machine agent not sending matrix to saas controller

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machine agent not sending matrix to saas controller

AWS EC2 instance machine agent is not sending the matrix to controller.

Machine agent is starting up success fully. It connecting to controller properly during startup. 

But at controller no matrix is comming, like CPU usages, memory and all.  

Agent is configured properly.

In logs there is no error, At the end of logs its giving me data loader is started for { cpu, process. io memory }

But no matrix is visible at controller.

There are no firewall rule.

 

Please help.

machine agent not sending matrix to saas controller