machine agent not reporting anything on dashboard

[Noman.Hussain]

I have installed machine agent and its running.
I checked logs as well..
But controller is not showing any data..
Its says No data Available.

Plz help.

[Mario.Morelli]

Hi Noman

Can you advise on the following

1. Are you using an On-Premise Controller or a SaaS Controller?

2. Have you validated that the connection is open from the Server where you have installed the machine agent to the Controller? Using Telnet/Curl.

3. Have you configured the machine agent controller-info.xml file with the variables e.g host, port, ssl, access key etc?

4. What does the logs indicate, it would tell you either it can't connect etc.

Thanks