Controller (SaaS, On Premise)

cancel
Showing results for 
Search instead for 
Did you mean: 

getting "Error fetching snapshot data" while trying to get transactions snapshots

New Member

getting "Error fetching snapshot data" while trying to get transactions snapshots

I'm getting the error "Error fetching snapshot data" when trying to get the transactions snapshots from one of our applications.

It works for fine when I try to get transactions snapshots for today and transaction snapshots from 2 days ago but not for yesterday's transactions.

It seems to be a server error but the response from the server is not very helpful:

{
"displayText" : null,
"messageKey" : null,
"localizationBundle" : null,
"showWithNotificationService" : true,
"rootExceptionClass" : "javax.ejb.EJBException",
"notErrorMessage" : false,
"unauthorizedAccess" : false,
"noDataFound" : false
}

 

Anyway to fix this?

 

Thanks

getting "Error fetching snapshot data" while trying to get transactions snapshots