Controller (SaaS, On Premise)

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WARN RegistrationTask - Encountered error during registration. Will retry in 60 seconds.

Hong.Hoang Tuan
New Poster

WARN RegistrationTask - Encountered error during registration. Will retry in 60 seconds.

Hi,

 

I'm the newbie for AppDynamics and using the Trial version with SAAS. While I'm trying to install a Server agent for our Window Server which starts successfully without any problem but we see an error when creating the registration: WARN RegistrationTask - Encountered error during registration. Will retry in 60 seconds.

When I access the "SAAS Status" on Controller online Web UI, I saw that it was Paused. Is there anything related to my above problem? Do I need to wait for the SAA Status up and try to connect the Server agent again?

 

 

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WARN RegistrationTask - Encountered error during registration. Will retry in 60 seconds.
1 REPLY 1
Nawaz Ali.Mohammad
AppDynamics Team

Re: WARN RegistrationTask - Encountered error during registration. Will retry in 60 seconds.

Hello Tuan,

 

We have seen users resolve this issue by changing the host name in the machine agent with fully qualified server name.