Controller (SaaS, On Premise)

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Unable to install Event Service

New Poster

Hello All,


Please I'm new to this application.


Currently setting up a POC for a prospective client in Nigeria, but installing enterprise console and controller.

The event service comes up with this error. 

"ERROR [2018-04-13 17:42:18,208] com.appdynamics.orcha.core.OrchaRunnerImpl: Error executing: ERROR [2018-04-13 17:42:18,210] class com.appdynamics.platformadmin.core.job.JobProcessor: Platform/Job [1/0a44de4f-9c2d-4c42-aeea-f1c95bbd472f]: Stage [Verify hosts] failed due to [Task failed: Check total free memory on host: ca-apm with message: Detected only 4 MB free RAM. 12288 MB free RAM required for this installation. Increase the free RAM and retry this operation.]‎"


The server is a 22G RAM, 500G disk space.


The controller and event service are to be setup on the same host server.


Unable to install Event Service
The memory may be in cache.

If you are in a linux machine use the below command to clean it. Then try the instillation again.
echo 3 > /proc/sys/vm/drop_caches