Controller (SaaS, On Premise)

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Need to Validate Synthetic Private Agent

Hello Experts,

 

Greetings!

We are having a frequent problem with the synthetic private agent as it is not sending data to AppD Controller even though the synthetics agent is running well. The issue will be fixed by rebooting the server.

 

We checked the logs but unable to find any information related to it. Do we have any way to check whether the data is reporting from synthetic private agent to AppD Controller? Like, any queries which we can execute in Analytics searches to find whether the data is polling from Private agent to AppD Controller. If there is no data from private agent to controller for the past 10 minutes, we need to trigger an email alert.

 

Kindly share your thoughts. Thanks in advance.

 

Regards,

Selvaganesh E

Need to Validate Synthetic Private Agent