Controller (SaaS, On Premise)

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Java agent is not connecting to SaaS trial and returning this error: Limit reached for: APPLICATION; Scope: Controller; Limit: 20000

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Hi,

 

I am having issues with the Java agent not registering successfully with my trial account's SaaS controller. 

 

The java agent is verified to have started successfully. The Account name & access key are correct. Network issues are also ruled out. 

 

From the agent log, I can see the following error:

 

Error in controller in processing binary request AppAgent Config Data - Limit reached for: APPLICATION; Scope: Controller; Limit: 20000
[AD Agent init] 14 Apr 2020 13:35:55,521 WARN ConfigurationChannel - Unable to get AppAgentConfigurationResponse from controller 

 

Is this causing the issue? How to resolve it?

 

jin

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Java agent is not connecting to SaaS trial and returning this error: Limit reached for: APPLICATION; Scope: Controller; Limit: 20000