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How do I exclude errors and exceptions from detection?

SOLVED
ahmed.zaki
Builder

How do I exclude errors and exceptions from detection?

Hello,
recently I was configuring exceptions and ignore messages guided by this article. I was having the following exception that needs to be ignored
I get the exceptions info from the stack trace was as follows:
SamisWsFault:WebservicesFault:

SamisWSFault:WebServicesFault:.com.ibm.ws.webservices.engine.WebServicesFault <some messages> at
rest of stack trace....


I created three rules to include as follows:
  1- 

    class=SamisWsFault:WebservicesFault:
    message=Is not empty

  2-

 class=SamisWsFault:WebservicesFault:com.ibm.ws.webservices.engine.WebServicesFault

  message=Is not empty

3-

    class=com.ibm.ws.webservices.engine.WebServicesFault
    message=Is not empty

 

and also I added the messages I want to ignore in the ignore messages sections but I still see these exceptions keep flooding into my applications and apparently these rules didn't work anyone could help me here where I go wrong.

Thanks in advance

 

^ Edited by @Ryan.Paredez for readability. This conversation was originally on this TKB article: How do I exclude errors and exceptions from detection? 

 

 

 

How do I exclude errors and exceptions from detection?
2 REPLIES 2
Claudia.Landivar
Community Manager

Re: How do I exclude errors and exceptions from detection?

Hello, @ahmed.zaki 

 

After some digging, the feedback I've received is that a review of things like debug level logs and error snapshot screen captures would be needed. Thus, could you open a Zendesk case?

My ask for the Community is that you come back and tell us what you learned! 

 

Kind regards,

Claudia



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Mark.Byrne
Architect

Re: How do I exclude errors and exceptions from detection?

Hi there,

 

Regarding class=SamisWsFault:WebservicesFault:com.ibm.ws.webservices.engine.WebServicesFault

 

Are SamisWsFault and WebservicesFault classes? If so, try specifying the full class paths e.g.

 

xxx.xxxxx.SamisWsFault:xxx.xxxx.WebservicesFault:com.ibm.ws.webservices.engine.WebServicesFault

 

All of the Exception classes from an error need to be in the colon delimited list. A good way to see them all is in a transaction snapshot-> Slow Calls and Errors -> Errors, rather than the Troubleshoot-> Errors-> Exceptions list which just displays a single error

 

Mark