Controller (SaaS, On Premise)

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Getting issues trying to install the Controller on Linux

Highlighted
Producer

Getting issues trying to install the Controller on Linux

hello all,

I'm using windows 10, ram 4, 64 bit, core i7.

I'm trying to install controller_64bit_windows-4.3.8.8.exe.

 

After accepting the agreement, license, username, and passwords.

cmd line message =>

"would you Installing the Reports Service for Windows.
E:\Controller\reporting_service\reports\index.js

install Event "

then it takes time until I get an error, " tying to start database but it might take time "

I keep going with this message then I get nothing after hours!

 

 

 

 

Getting issues trying to install the Controller on Linux
3 REPLIES 3
Highlighted
Producer

Re: Getting issues trying to install the Controller on Linux

hi all,

 

1) lately I tried to install the controller on the Linux machine but it takes about more than two hours and some lag and slow performance on my machine and even my machine does not respond for shut down orders and so on.

 

2) If I get the installation done after this time I get a license issue and I couldn't log into the controller on the server. I get this error "License file is not specified. Please drop the license file in the controller installation directory"

 

3) the last issue I get, if I restart the machine, I lose my server and should start again the slow two hours installation journey (# the first error above).

 

In the end, I tried to solve each issue of these around the whole last week without something new and sure there is a lot I miss about appDynamics.

 

(*) I got a suggestion from a friend to see if there is a chance to run all these on the server machine not on my own machine to see if I can solve the third issue (#3) the last issue).

=> if the suggestion not allowed for now, please support with other.

 

Thanks.

Highlighted
Producer

Re: Getting issues trying to install the Controller on Linux

this commands helped me to start the server

Linux users, run the following commands:

  shell> cd <Controller_install_dir>/bin
  shell> ./controller.sh stop-appserver
  shell> ./controller.sh stop-db

  shell> ./controller.sh start-db
  shell> ./controller.sh start-appserver

but

in the page http://<hostname>:8090/controller

i get a white blank page , which should load controller page .

thanks

 

Highlighted
Architect

Re: Getting issues trying to install the Controller on Linux

Where is your Enterprise Console installed? Can you jump on it and see what settings you setup for your Controller?

 

The steps for deploying can be found here (focus on the on-premise sections):

https://docs.appdynamics.com/display/PRO45/Deploy+AppDynamics

 

Console instructions:

https://docs.appdynamics.com/display/PRO45/Install+the+Enterprise+Console

 

Controller instructions:

https://docs.appdynamics.com/display/PRO45/Controller+Deployment

 





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