Exception: customername.saas.appdynamics.com:443 failed to respond

[Gabriele.Cacciola]

I am trying to push some custom metrics into AppDynamics but without success so far. I discovered that, in order to push custom metrics (our blockchain metrics), I had to first push metrics from one of your agents. I decided to take the simple root and deploy a basic Hello World microservice in Python using Flask. It is publicly available at (https://helloflask.ocyan.cloud/) at the moment.

Despite doing that and following AppD documentation I still get the followin error:

14:19:00,000  WARN [AD Thread-Metric Reporter1] MetricHandler - Metric Reporter Queue full. Dropping metrics.
14:19:02,394  INFO [AD Thread Pool-Global0] ConfigurationChannel - Detected node meta info: [Name:ProcessID, Value:9, Name:appdynamics.ip.addresses, Value:10.0.2.143]
14:19:02,394  INFO [AD Thread Pool-Global0] ConfigurationChannel - Sending Registration request with: Application Name [cs-beta], Tier Name [hello-world], Node Name [node 103f], Host Name [3b564073aee2] Node Unique Local ID [node 103f], Version [Python Agent v4.5.2.0 (proxy v4.5.13.27004, agent-api v4.3.5.0)]
14:19:02,653 ERROR [AD Thread Pool-Global0] ConfigurationChannel - Fatal transport error while connecting to URL [/controller/instance/0/applicationConfiguration]: org.apache.http.NoHttpResponseException: customername.saas.appdynamics.com:443 failed to respond
14:19:02,653  WARN [AD Thread Pool-Global0] ConfigurationChannel - Could not connect to the controller/invalid response from controller, cannot get initialization information, controller host [customername.saas.appdynamics.com], port[443], exception [Fatal transport error while connecting to URL [/controller/instance/0/applicationConfiguration]]
14:19:02,653  WARN [AD Thread Pool-Global0] AgentErrorProcessor - Agent error occurred, [name,transformId]=[com.singularity.CONFIG.ConfigurationChannel - org.apache.http.NoHttpResponseException,2147483647]
14:19:02,653  WARN [AD Thread Pool-Global0] AgentErrorProcessor - 0 instance(s) remaining before error log is silenced
14:19:02,653 ERROR [AD Thread Pool-Global0] ConfigurationChannel - Exception: customername.saas.appdynamics.com:443 failed to respond
org.apache.http.NoHttpResponseException: customername.saas.appdynamics.com:443 failed to respond
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:141) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:56) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:259) ~[httpcore-4.4.9.jar:4.4.9]
at org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:163) ~[httpcore-4.4.9.jar:4.4.9]
at org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:165) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:273) ~[httpcore-4.4.9.jar:4.4.9]
at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:125) ~[httpcore-4.4.9.jar:4.4.9]
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:272) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.4.jar:4.5.4]
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72) ~[httpclient-4.5.4.jar:4.5.4]
at com.singularity.ee.util.httpclient.n.a(n.java:289) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.httpclient.n.a(n.java:204) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.rest.f.G(f.java:384) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.rest.f.F(f.java:337) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.rest.controller.request.b.F(b.java:130) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.rest.controller.request.c.a(c.java:36) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.agent.appagent.kernel.config.xml.p.a(p.java:1480) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.agent.appagent.kernel.config.xml.p.a(p.java:122) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.agent.appagent.kernel.config.xml.w.a(w.java:742) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.agent.appagent.kernel.config.xml.p.a(p.java:521) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.agent.appagent.kernel.config.xml.G.run(G.java:644) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.javaspecific.scheduler.o.run(o.java:122) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) ~[?:1.8.0_51]
at com.singularity.ee.util.javaspecific.scheduler.B.e(B.java:335) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.javaspecific.scheduler.a.b(a.java:152) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.javaspecific.scheduler.b.a(b.java:119) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.javaspecific.scheduler.b.b(b.java:206) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.javaspecific.scheduler.b.run(b.java:236) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.javaspecific.scheduler.i.a(i.java:694) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]
at com.singularity.ee.util.javaspecific.scheduler.i.run(i.java:726) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}]

Any idea how to fix that? Any help is appreciated!

Thanks,

Gabriele

^ Post edited by @Ryan.Paredez to remove Controller URL info. Please do not share your Controller URL in community posts for security and privacy reasons.

[Bin.Hu]

do you have a solution? I have a same issue