Controller (SaaS, On Premise)

cancel
Showing results for 
Search instead for 
Did you mean: 

Event service not running (Linux Installation)

Highlighted
Creator

Event service not running (Linux Installation)

Hi, 

 

when I run 

/appdynamics/controller/HA/appdservice-noroot.sh appdcontroller status

I get the following results

 

version: 004-002-013-001
db running as monitor - active
primary
watchdog not running
assassin not running
controller running
events service not running
reporting service running
machine-agent service not running

So then I switch over to this and get this result:

/appdynamics/controller/events_service/bin/events-service.sh
Please set JAVA_HOME env variable

Lastly I try this 

 

/appdynamics/controller/bin/controller.sh start-events-service
[INFO] Path to mysql is not defined in system environment (MYSQL_BIN). Using mysql from /apps/appdynamics/controller/db/bin

[INFO] Mysql configuration file is not defined in system environment (AD_DB_CNF). Using mysql configuration file: /apps/appdynamics/controller/db/db.cnf

[INFO] Mysql datadir is /data/appdynamics/controller/db/data
Starting the Events Service... This may take a few minutes. Check the /apps/appdynamics/controller/logs/events-service-startup.log for details.

I've attached the events-service-startup.log. Any help on getting the events service started and running would be greatly appreciated. Thanks!

 

 

 

Event service not running (Linux Installation)
1 REPLY 1
AppDynamics Team

Re: Event service not running (Linux Installation)

Hi Jahinnipa,

Can you try to start it manually and verify

 

cd <events_service_install_dir>
nohup bin/events-service.sh start -p conf/events-service-api-store.properties &

Note: Before you invoke the above command, Please make sure to remove any  staleevents-service-api-store.id that might be present . Location for instance [/opt/AppDynamics/Controller/events_service/bin/../events-service-api-store.id]

 

You can refer the below article on this

 

https://community.appdynamics.com/t5/Knowledge-Base/Unable-to-start-events-service-after-abrupt-shut...

 

Regards,

Mohammed Rayan



Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.