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Errors when trying to install the controller on-prem version 4.5.16

AppDynamics Team

Errors when trying to install the controller on-prem version 4.5.16

I'm currently trying to install the controller version 4.5.16 , and have run into the follwoing error;

 

ERROR [2019-11-25 12:29:45.715] com.appdynamics.orcha.core.executor.DefaultPlaybookExecutor: Error executing task: TaskSpec[name=Starting AppDynamics Controller,runLocal=false,localModule=false,ignoreErrors=false,registerOutputAs=<null>,operationSpecList=[ShellSpec[chdir=<null>,commandForLogging=<null>,spawn=false,failOnError=true,timeout=0,consoleOutputFile=<null>,consoleInputFile=<null>,hideContext=true,name=shell,isLocalOperation=false,assertionSpecList=[]], UriSpec[uri=http://localhost:8090/controller/rest/serverstatus,scheme=<null>,host=<null>,port=<null>,path=<null>,query=<null>,fragment=<null>,method=get,body=<null>,headers=<null>,format=TEXT,timeout=30,userName=<null>,ignoreStatusCode=503,hiddenQueryStringVars=<null>,failOnError=true,retryTimeout=600,retryInterval=60,name=uri,isLocalOperation=false,assertionSpecList=[]]],taskSshTimeout=7200000,heartbeatInterval=60,longRunningInitInterval=500,longRunningPollInterval=1000,longRunningWriteInterval=200,async=false,longRunning=true,updateThreshold=30,uid=d9b6a600-feaa-4a80-8e2d-56187841a073,deleteDir=true,separateProcess=false]
ERROR [2019-11-25 12:29:45.765] com.appdynamics.orcha.core.OrchaRunnerImpl: Error executing:
ERROR [2019-11-25 12:29:46.227] com.appdynamics.platformadmin.core.job.JobProcessor: Platform/Job [2/625b5c92-10cd-4d2f-9cf3-8dfe43d3a506]: Error updating job status
ERROR [2019-11-25 12:29:46.264] com.appdynamics.platformadmin.core.tasks.OrchaStage: Error executing playbook: cleanup-glassfish-password-file.orcha

I have a platfrom created with the host added to the platform where I am performing the install. I would like to know why this error is being encountered, and is there a way to solve this.
My Enterprise console is on a different host than my controller. both components are on the same network and are able to ping each other.

 

My enterprise console version is 4.5.16.21250;

Trying to install a controller with a demo profile.

 

 

Thanks

Errors when trying to install the controller on-prem version 4.5.16