Controller (SaaS, On Premise)

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DatabaseAgent(MongoDB) Collector time out

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New Poster

I have manged to run the database agent from an EC2 instance on aws. The SaaS platform shows the agent.

 

But on creating the collector I keep on getting a time out.

 

The log is as follows::

[Redacted]

 

Capture.PNG

 

^ Post edited by @Ryan.Paredez to remove log files. Please do not share or attach log files to community posts. 

DatabaseAgent(MongoDB) Collector time out
2 REPLIES 2
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AppDynamics Team

Hi Tuhin,

 

There was a limitation in our database agent; it could not connect to mongo when ssl is enabled which has been included in 4.4: https://docs.appdynamics.com/display/PRO44/Mnitor+SSL-enabled+MongoDB

 

 

Thanks,

Atyuha



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New Poster

Thank you for the reply.
I was trying with 4.3 version as we are using java 7.
Have to upgrade our java version and try it.