Controller (SaaS, On Premise)

cancel
Showing results for 
Search instead for 
Did you mean: 

DatabaseAgent(MongoDB) Collector time out

SOLVED
New Poster

DatabaseAgent(MongoDB) Collector time out

I have manged to run the database agent from an EC2 instance on aws. The SaaS platform shows the agent.

 

But on creating the collector I keep on getting a time out.

 

The log is as follows::

[Redacted]

 

Capture.PNG

 

^ Post edited by @Ryan.Paredez to remove log files. Please do not share or attach log files to community posts. 

DatabaseAgent(MongoDB) Collector time out
2 REPLIES 2
Highlighted
AppDynamics Team

Re: DatabaseAgent(MongoDB) Collector time out

Hi Tuhin,

 

There was a limitation in our database agent; it could not connect to mongo when ssl is enabled which has been included in 4.4: https://docs.appdynamics.com/display/PRO44/Mnitor+SSL-enabled+MongoDB

 

 

Thanks,

Atyuha



Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Highlighted
New Poster

Re: DatabaseAgent(MongoDB) Collector time out

Thank you for the reply.
I was trying with 4.3 version as we are using java 7.
Have to upgrade our java version and try it.