Controller (SaaS, On Premise)

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Cannot import custom rules


Cannot import custom rules

I can't seem to import a set of custom rules from one application to another.


I have an on-premise controller and 2 applications. I can succcessfully export rules using curl from one application into an xml file, but when I try to import them into the other application, I get a 500 Internal Server Error.


I saw an older post at and tried using the root user to import the rules. This time, there is no 500 interal error given but on refresh of the application no rules are actually added.


Although, both of the applications were created by the same user, so it should not have needed root for permissions.


Where can I examine the logs corresponding to the exception id? Has anyone resolved a similar issue with trying to import rules?

Cannot import custom rules