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About business transaction detection of SaaS controller(ver4.5)

Discoverer

About business transaction detection of SaaS controller(ver4.5)

The controller version of SaaS is "" "AppDynamics Controller build 4.5.0.25224" (as of August 10, 2018)
The on-premises controller is the same.

 

When new applications are registered in SaaS, business transactions are not detected.

Looking for the cause, there was not any setting for transaction detection.

 

When I set "Automatic Transaction Discovery" manually, I was able to detect it.

 

With on-premises controllers, as with past versions, default values were included.

 

Why is this?

 

SaaS

appd-new-app-on-saas.png

On premise

appd-new-app-on-premise.png

About business transaction detection of SaaS controller(ver4.5)
4 REPLIES
Employee

Re: About business transaction detection of SaaS controller(ver4.5)

Hi,

 

Please let me know the below details.

  1. What is your saas url?
  2. Can you try to access this page with Account owner permission and check the behavior.

Thanks,

Yogesh

Discoverer

Re: About business transaction detection of SaaS controller(ver4.5)

Yogesh

Please let me know the below details.

  1. What is your saas url?

    https://marubeni-prod.saas.appdynamics.com/

  2. Can you try to access this page with Account owner permission and check the behavior.

    Apply All Role .
    appd-new-app-on-saas2.png
 
Employee

Re: About business transaction detection of SaaS controller(ver4.5)

Can you confirm if you are seeing any error on the controller UI even while accessing it using Account Owner user?
Discoverer

Re: About business transaction detection of SaaS controller(ver4.5)

I accessed it with an account owner.


No error is displayed.
However, it was in a similar condition.