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I'm trying to start the Events service nodes but it doesn't work
[root@console platform-admin]# bin/platform-admin.sh submit-job --platform-name AppDPlatform --service events-service --
( 1/ 7) Load Events Service cluster configuration: SUCCESS
( 2/ 7) Load all ES cluster hosts into execution context.: SUCCESS
( 3/ 7) Start Events Service Cluster: Starting the Events Service api store node
( 3/ 7) Start Events Service Cluster: FAILED
Job failed to execute.
Failure occurred: Start Events Service Cluster
Task failed: Starting the Events Service api store node
on host: 10.0.30.45
as user: root
with message: Connection to [http://10.0.30.45:9080/_ping] failed due to [Failed to connect to /10.0.30.45:9080].
I also tried to start each node alone I get this error
[root@events-service-03 processor]# echo $JAVA_HOME
[root@events-service-03 processor]# ./bin/events-service.sh start -p ./conf/events-service-api-store.properties &
[root@events-service-03 processor]# ERROR StatusLogger No log4j2 configuration file found. Using default configuration: logging only errors to the console. Set system property 'log4j2.debug' to show Log4j2 internal initialization logging.
[2021-06-01T10:52:52,627+02:00] [APPLICATION_HOME] has been overridden to [/opt/appdynamics/platform/product/events-service/processor/bin/..]
[2021-06-01T10:52:52,631+02:00] [APPLICATION_HOME] has been overridden to [/opt/appdynamics/platform/product/events-service/processor/bin/..]
[2021-06-01T10:52:52,636+02:00] Program arguments:
CompilerOracle: exclude org/apache/lucene/lucene54/Lucene54DocValuesConsumer.addSortedNumericField
CompilerOracle: exclude org/apache/lucene/lucene54/Lucene54DocValuesConsumer.addBinaryField
CompilerOracle: exclude org/elasticsearch/search/aggregations/metrics/percentiles/tdigest/AbstractTDigestPercentilesAggregatorstart.collect
CompilerOracle: exclude org/apache/lucene/index/SortedNumericDocValuesWriter.flush
CompilerOracle: exclude org/apache/lucene/codecs/PushPostingsWriterBase.writeTerm
10:52:52.934 [main] INFO com.appdynamics.analytics.processor.AnalyticsService - Starting analytics processor with arguments [-p, /opt/appdynamics/platform/product/events-service/processor/./conf/events-service-api-store.properties, -y, /opt/appdynamics/platform/product/events-service/processor/bin/../conf/events-service-api-store.yml]
ERROR StatusLogger No log4j2 configuration file found. Using default configuration: logging only errors to the console. Set system property 'log4j2.debug' to show Log4j2 internal initialization logging.
Solved! Go to Solution.
I couldn't find any relevant info on those errors, but I did find this AppD Knowledge base article that describes how to turn on debugging mode. Perhaps this will give you more insight into the issue.
Ryan, AppDynamics Community Manager
I made some edit like
ssh by hostname, not only with the IP address
maximize each node to 25 G ram
reinstalled the events service cluster by
bin/platform-admin.sh install-events-service --profile prod --hosts 10.0.30.45 10.0.30.46 10.0.30.47 --data-dir /opt/appdynamics/eventsservice --platform-name AppDPlatform
also in each machine
iptables -A INPUT -m state --state NEW -m tcp -p tcp --dport 9080 -j ACCEPT
iptables -A INPUT -m state --state NEW -m tcp -p tcp --dport 9081 -j ACCEPT
iptables -A INPUT -m state --state NEW -m multiport -p tcp --dports 9300:9400 -j ACCEPT
however, the firewall was off
and tried again to restarted the cluster by
Thanks for the additional info. Let's see if the Community can jump in and help you out. In the meantime, if you happen to find a solution, please do come back and share the results here. Knowledge sharing is key to the peer-to-peer community.
Ryan, AppDynamics Community Manager
I made a couple of configuration and at the end
each time I do the installation the ports in each machine changes to 0.0.0.0
For now, the issue was in DNS resolve as I had to make it manual in each machine at
to give an example
the installation done successfully after this configuration and yet still checking the health as it's not good.
*another update *
after the last configuration, the events service were not able to keep running so,
I changed every hostname to IP in the conf/events-service-api-store.properties in each machine.
I stopped/disabled the firewall and iptables,
and now it's up and running in green health since two hours!
kindly I would like to thank you for your support.