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07-25-2018 04:33 PM
Hello,
I've seen other users have the same problem before so I followed their steps of making sure the Analytics agent was configured correctly and running, as well as the app server agent. But I still get the same error repeatedly in my logs.
I had the Analytics running fine for a couple months until about a week ago, so I'm not sure what happened.
Any idea how to fix this?
07-26-2018 04:28 AM
Hello Leanna,
This error means that your app agent is not able to forward any events to the analytics agent(this can happen even if your agents are online, connected), so you might need to flush the queue in order to get this working.
07-26-2018 11:24 AM
Hi Chitra,
Thanks for getting back to me.
Going through the link that you attached, I tried to perform the curl test and curl tells me that the connection is refused. So, then I made sure the config file for the Analytics agent was all correct, and restarted the agent through the command line to make sure any config file changes were taken into account for. The Analytics agent is reported as up and running but when I try the curl test again, the connection (to port 9091-- unless my analytics agent is running on another port for some reason?) is still refused.
Do you know how to fix this?
Thanks,
Leanna
07-26-2018 11:28 AM
07-31-2018 07:43 AM
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